Monto

Questions regarding global script codes, general troubleshooting, and site requirements for Monto to function properly

General Questions

How to start a FREE trial to a Monto app

How to subscribe to a Monto app

How to add another Webflow site to your Monto account

Or reauthorize Monto if your Webflow token has expired

Change the Webflow store connected to Monto

How do I change my time zone?

Change Ownership of Monto Account

How to cancel a subscription to a Monto app

If you have multiple shops on your Monto account but only want to close one

How to remove an individual site from your Monto account

If you delete your account, this will remove ALL sites on your account

How to close your Monto account and cancel all apps

How Monto quota and billing tiers work

How to update or change your credit card for Monto

or get a price quote on a Enterprise tier plan

How to upgrade or downgrade an app subscription

Billing & Account

And why are my affiliate and customer portal subdomains the same?

How does my dedicated subdomain work on Monto?

What does the Monto global script do?

Can I move the Monto global script to the footer instead of the header?

Can I set up a test environment to test Monto reviews and other apps?

Reward your Webflow customers for signing up for your email list!

Apply a coupon code to a cart after submitting a form

Integrate Monto with Foxy's checkout to add Abandoned Carts, Reviews, Affiliates & More!

How to Use Monto with Foxy

How to reconnect Monto to your Foxy account

How to Enable Tax Inclusive Price Settings in Monto

How to use Merge Tags in Monto to display customer information

What does each order status mean in the Orders page?

How to set your Brand Colors & Email Template in Monto

This applies to the Customer Portal, Affiliates, Subscriptions, and Loyalty apps

How to edit your portal login page colors

and how it connects to the Customer Portal "Track" Button

Monto Shipping Info Options Explained

How to integrate BigCommerce with Monto

How to integrate Snipcart + Webflow with Monto

How to reconnect your Webflow site if it gets disconnected from Monto

What happens when Monto misses an order from Webflow?

Server errors and dropped webhooks on Monto or Webflow

Update Monto from Webflow API v1 to API v2

Troubleshooting

Website

App Login

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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General Questions

Billing & Account

FAQ

Troubleshooting