Skip to main content
All CollectionsGeneral QuestionsFAQ
What does each order status mean in the Orders page?
What does each order status mean in the Orders page?
Updated over 4 months ago

The order statuses on the orders page should mirror your order statuses in your Ecommerce backend (such as Webflow, Foxy, Duda, etc.). So if you change a status in Monto or your Ecom backend it should be reflected in the other.

Unfulfilled

  • This is the default automatic status that is used for all orders until you update it

Fulfilled

  • This is a manual status that is typically used when a shop has shipped an order to the customer.

  • Marking an item as shipped or fulfilled in your ecommerce platform will change your Monto order to "Fulfilled"

Refunded

  • This is an automatic status that will be applied to an order which has been either partially or fully refunded to the customer

Did this answer your question?