Skip to main content
All CollectionsGeneral QuestionsBilling & Account
How to upgrade or downgrade an app subscription
How to upgrade or downgrade an app subscription

or get a price quote on a Enterprise tier plan

Updated over 2 months ago

By default, your account will have auto-upgrade enabled on the Settings > Billing page (except for Duda sites). This means that whenever you hit your quota on an app, Monto will automatically upgrade you to the next tier to keep the app active and ensure you don't lose any information.

If you turn this off (or if your site is built on Duda), you will need to upgrade your plans manually to ensure they don't turn off.

How to Upgrade an App Plan

This can also be used to get an idea of pricing on enterprise plans.

Go to Settings > Billing in Monto to see a list of your current apps.

You'll see a quota bar indicating the usage of each app within their current billing period.

Note: Each app's billing date is set when you first signup for it, so the renewal date (when the quota resets) for each may differ from app to app.

Click the Manage Subscription button next to your desired app to see your current plan, the billing date, and upgrade options.

To upgrade to the next tier, click the Upgrade to Next Tier button.

This will immediately upgrade you to the next highest option and charge the pro-rated amount difference based on how many days are left in your current plan.

If you want to anticipate growing fast and know you'll need more, you can click See More Plans to find an option that works for you.

Select an option from the dropdown that fits your projections.

We will then show you a plan or two that should meet your needs.

Select the plan you want and click Change Plan to upgrade.


How to Downgrade an App Plan

Go to Settings > Billing in Monto to see a list of your current apps.

Click the Manage Subscription button next to your desired app to see your current plan, the billing date, and upgrade options.

Click the See More Plans button and select the quota cap that works for your current usage. We will then a plan or two that should meet your needs.

Select the plan you want and then click Change Plan to downgrade.

Did this answer your question?