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Abandoned Cart Recovery App
Abandoned Cart Recovery App

Automatically recover lost sales with automated abandoned cart recovery emails to your customers who left.

13 articles

Setup & Installation


Archiving a Stage on Monto's ACR App
Abandoned Cart Recovery emails setup & customizationEdit your Stages so they look and feel like your brand voice
Collect custom information in your abandoned carts

FAQ


Are you GDPR Compliant?
Emails are not being sent to my recoverable carts - is there something wrong?
How are clicks calculated for abandoned cart emails?
What are the definitions of each cart status on the Carts screen?What's the difference between a "pending" and an "abandoned" cart?
What constitutes a recovery?
How can I increase the number of Recoverable Abandoned Carts?What is Augmented Email Capture and how does it help?
What happens when I hit my ACR quota?

Troubleshooting


My Foxy carts aren't opening when clicking on an ACR email
My BigCommerce carts aren't opening when customers click abandoned cart emails
My cart is empty when I click on the abandoned cart email
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