When you click into an abandoned cart from your list of carts you'll see information we were able to glean from the shopper – email, name, shipping address, etc...
Is there custom information that you're collecting from the customer? No problem, just add
monto-intel-meta-whatever on any form field on your site. (Just make sure to replace "whatever" with what you're trying to collect like
class="monto-intel-meta-phone-number", for example.) From there we'll pick up the info and associate it with a cart as soon as it's created.
That's it! Now we'll start syncing that field to your abandoned carts when it's provided.
Curious how to increase the number of your recoverable Abandoned Carts? Check out this article on Augmented Email Capture.