FAQ
16 articles
- How do I make sure shipping is charged on my subscriptions?
- Does Webflow show new orders for each month that a subscription renews?Webflow doesn't, but you can see active subscribers in Monto
- How do I change the price of future subscriptions without altering the price that current clients are paying?AKA "grandfathering" in past clients. Here's a how to...
- If a customer signs up for a recurring subscription, what is stopping them from just signing up then canceling their card through the customer portal?
- Do discount codes apply to all subscription payments or just the initial order?No, but with a workaround.
- What happens if a client uses a 100% off coupon for a subscription?
- How do I send invoices to customers?
- One of my clients bought a product before I finished setting up the Simple Subscriptions app. Can I make their purchase into an ongoing subscription?
- Can I charge more (or less) for the first charge than for subsequent charges?This can also be used to charge a subscription setup fee
- Set all subscriptions to the same due dateHave a monthly service (like a box club) and want all paid on the same date?
- Can I migrate subscribers from a different app into Monto Simple Subscriptions?
- How do refunds affect active subscriptions?Does it cancel the subscription?
- Create "installment plans" so customers can pay over timeOffer both upfront cost and installment plan options for your products
- My customer's subscription says "Past Due." What does that mean?
- How to change the billing date of a subscription?
- How to Change Customer Shipping Address