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Multi-Currency
Troubleshooting
Multi-Currency isn't working for me (troubleshooting guide)
Multi-Currency isn't working for me (troubleshooting guide)
Updated over a week ago

Step 1

First, visit your Multi-Currency setup page and double check settings and setup there.

You will need to insert the Monto global script from that page into your Webflow Site settings > Custom Code > Head code section (if it is not already there from another app.)

This is usually all you need to get Multi-Currency up and running on an Ecommerce site!

Check what your site looks like using a VPN (Free app here).

If you're still seeing an error, then the most common thing is a formatting issue in Webflow.

Step 2 (Ecommerce Site)

Check your currency format settings in the Webflow designer Settings > Ecommerce > General tab.

It should look something like this:

Be sure your "Amount Format" uses either:

  • Comma thousand separator (see above)

  • No thousand separator

The following formats will NOT work:

  • Space thousand separator

  • Period thousand separator

Step 2 (CMS Site)

Be sure to wrap the price in a span tag with the custom attribute mentioned in the article.

Format the price using no thousand separators and with a space between the symbol, price, and currency code.

GOOD EXAMPLE:

$ 1200.00 USD  OR  € 1200,00 EUR

WHAT NOT TO DO:

$1,200.00 OR €1.200,00
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