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Setting up the Ways to Earn in the Loyalty Rewards app
Setting up the Ways to Earn in the Loyalty Rewards app
Updated over a week ago

When you add the Loyalty Rewards app to your site, by default all of the Ways to Earn are turned off so that customers don't start receiving points before you're able to set them up.

To setup the Ways to Earn, simply click "Edit Settings" on each method and edit the point values. Once you're ready to turn them on, be sure to click the toggle in the top right of each option to make it green!

Orders

By default, we have orders set to earn 10 points for every $1 the customer spends.

Note: This amount spent is the order subtotal minus discounts (and doesn't include shipping or taxes). Learn more here.

You can have these points given out immediately after purchase or you can have it delayed until the order is fulfilled.

Referrals

By default, we have referrals set to earn 5 points for every $1 the customer spends.

Note: The customer will also earn points for this order. So keep that in mind when valuing your earning and redeeming options.

You can have these points given out immediately after purchase or you can have it delayed until the order is fulfilled.

Reviews

By default, we have reviews set to earn 10 points for each review.

You can change this to reward points for 1st review only, or for 1st review by product.


You also have the option on top of these 3 to only award points for verified reviews. Verified reviews are ones that come from call to review emails or customer portal links.


Once you're ready to turn them all on, be sure to click the toggle in the top right of each option to make it green!

This is how they appear to the customer in the portal:

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