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What are Call To Review emails and how do they work?
What are Call To Review emails and how do they work?
Updated over a week ago

Call To Review emails (also known as CTR emails) are what we optionally send to your customers after they purchase from you, requesting they leave a review for what they bought.

First, from within your configure page you can turn on/off CTR emails (they're enabled by default) and define your CTR delay, which is the number of days after an order is fulfilled (not purchased) that your CTR emails will be sent to purchasers.

Maybe you have inconsistent shipping times and want to send your CTR emails manually instead? No problem, check this out.

Then, from your customize page you can customize the text, add a logo, and overall design of your Call To Review email:

Let us know if there is more specific functionality you want to see in the ability to customize and manage the gathering of reviews. We're standing by if we can help you with anything.

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