All Collections
Simple Subscriptions App
Troubleshooting
The first payment from a subscription is showing $0. Why?
The first payment from a subscription is showing $0. Why?
Updated over a week ago

The first payment period is always charged by Webflow, not initiated by Monto. So that one will always show $0 in our system.

We bridge the gap by starting a trial period for your customer that is “free” since Webflow has already charged them. Then Monto picks up after that at the full price for the next period.

You can read more about why this is the case here:

Did this answer your question?